Our Team


team22Our team have years of experience in online survey design, distribution, data collation and reporting. We
have experience in a wide range of market research and human resource surveys including:

  • 360 Degree and 180 Degree Performance Appraisals and Assessments
    Training Needs Analysis (TNA)
    Staff Attitude Surveys
    Employee Engagement Surveys
    Online Panel Research
    Brand Awareness Surveys
    Customer Satisifaction Feedback Surveys
    And Many More….

SurveyShack has worked with a wide variety of companies from small businesses to multi-national corporations including Marks & Spencer, Vodafone, BT, Lloyd’s Bank and Volkswagen Group. We have also worked with a number of public bodies including the National Health Service (NHS), the Cabinet Office and the Environment Agency, as well as many charity organisations such as the Scout Association, OXFAM, and The British Red Cross, so you can be sure no matter what the size or status of your organisation, SurveyShack’s solutions can work for you.

Trevor De’Ath

Born in New Zealand, Trev emigrated to the UK in 1999 and comes from a technical, sales and marketing background in electronics and manufacturing. After working with the former owners of SurveyShack for 8 years, he joined forces with Mike Smith to take ownership of SurveyShack (SSL).

With his ‘Operations’ hat on, Trevor is a great advocate of communication and endeavors to listen to and understand client’s needs, then carefully progress projects through the development and/or delivery stages. His strong point is designing questionnaires and reports, ensuring the right insight is able to be gained from clients’ feedback projects.

When he’s not working Trevor can be found engaged in any one of his varied interests from classic cars to woodworking, outdoor adventure sports, cooking or watching his beloved All Black’s rugby team to play.

Mike Smith

Mike Smith comes from the North of England with an extensive background in technical sales, Learning and Development and Coaching. He became interested in online business and worked with the SurveyShack team, specialising in online HR feedback solutions, particularly 360 appraisals, prior to taking ownership with Trevor De’Ath in 2013.

Mike works with clients to understand HR management issues and design employee feedback and management development solutions that are simple to use, engaging at all user levels and capable of delivering the most appropriate outputs possible. Through his diligent understanding of his customers’ issues, Mike loves to build strong, credible relationships by configuring technical solutions to complex situations that save time and effort.

In his spare time, Mike enjoys being with his family, camping, skiing, playing music and taking part in a number of outdoor sports.
Our Technical and Delivery Teams

The Development Team

Skilled in database architecture, online system programming and web design, the development team are expert at building robust, user-friendly solutions that deliver precisely what our clients’ need.

The Delivery Team

Whether project managing a managed service feedback project, or testing and commissioning a development solution prior to handing over to a customer, our friendly and very experienced delivery team have a broad understanding of virtually all possible client feedback scenarios. They are able to interpret new project specifications quickly, advise on optimisations, and manage projects efficiently.

The Support Team

Whether you may need technical advice on a new idea, need to check on a suspected technical issue, or you’ve simply forgotten how to do something, our UK-based support team are on hand during normal business working hours to assist in whatever way they are able to.

Please feel free to contact them directly on: support@surveyshack.com

Contact Us

Telephone:

UK Freephone: 0808 909 8035
International: +44 207 112 1960

Address:
SurveyShack (SSL) Ltd
Mountbatten House
Fairacres
Windsor, Berks
SL4 4LE, United Kingdom

General Enquiries Email: info@surveyshack.com

User Support Email: support@surveyshack.com

Accounts Enquiries Email: billing@surveyshack.com

 

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